Frequently Asked Questions

Some of the most frequent questions we get are around data security. Here, we’ve compiled answers to some of the most common questions here.

Where and how is data stored?

A business may assist you with internal data storage, or they may store it on their own system or in the cloud. Determine the location of the servers if the system is cloud-based: Data is not typically hosted in the same country as the vendor, which can be problematic if your firm has strict information security policies.

How does data get encrypted?

If your company contains sensitive information, you need to know that it will be properly and completely encrypted to prevent the possibility of unauthorized users accessing it.

How is information transmitted?

When a system is operated, data is transferred from the old to the new. Is a secure procedure for this transmission in place? In the future, how will new information be recorded and stored or exported for sharing with other sides?

What safeguards are in place to protect data?

What safeguards does the system vendor have in place to safeguard your data? Allow them to speak about their methods, precautions, and plans in response to this issue, which may have a comprehensive response.

How do you handle data access from a remote location?

One of the key reasons for moving to a cloud-based system is to enable workers to work remotely, whether from home or at a client’s location. However, it is critical that it is safe and allows comprehensive access without compromising data.

How do we reduce risk?

To reduce risk, the business must reduce the impact and/or the likelihood of a data breach. For businesses being attacked by ‘Advanced’ Persistent Threats, it is extremely difficult to significantly reduce the likelihood of data theft.

Who possesses the information?

The “rights and total control over a single piece or set of data pieces” are referred to as data ownership. Some vendors may claim ownership of your data when you transfer it into their system, whilst others enable you to retain possession. This may not have much of an influence on certain companies, but it could be critical to others. Determine your requirements and ensure that the system meets them.

ow are the administration of authorized users and confidential data handled?

Several businesses need different degrees of users in their systems. employee, for example, may only be able to access information, whereas an executive may be able to alter and remove data. Similarly, secret data belonging to one department may be accessed exclusively by individuals who have logins for that department. Make sure the system tracks data changes so you can figure out who made a modification and when it happened. Furthermore, a system with strong password management, such as regular updates and character requirements, is required.

What happens to the data if the collaboration is terminated?

Imagine your contract expires and you choose not to renew your engagement with the vendor. Will the data be provided to you, erased, or retained by the vendor? This is a critical problem that should be addressed in your contract.

Is data permanently wiped after deletion?

Once you delete a file, you must be certain that it has been completely removed. In other systems, erasing an item is more of a “archive” function – it is removed from view but still searchable, comparable to a document in your desktop’s Trash. This could be a good or a negative thing depending on the circumstances, so be sure you understand how the system works.

In the event of data loss, how is it recovered?

It’s not a good sign if the vendor hasn’t put together a comprehensive data recovery plan. It’s unlikely they’ll be able to recover your data if they don’t know how to recover their own.

Will my data be accessible to third parties?

You might be outsourcing data processing to a client, but they might have their own sourcing agreements. You can potentially open up your data to multiple agencies by getting into an arrangement with one provider. Verify that you have all relevant data and that no additional risks are posed by third parties. What amount of exposure will these organizations have, and how will the vendor select and manage them in order to maintain safety?

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Vulnerability discovery and remediation can be a daunting and expensive process. It is hard to chase business goals, race against time while making sure security is covered. But, unfortunately, we see this every day. We’d love to help and make this journey to continuous security easier and shorter. We try to come up with new how-to guides as often as we can

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